Service
Ongoing Maintenance
Monthly retainer support to keep your AI tools and custom apps sharp, updated, and evolving with your business.
Monthly retainer
The Process
Onboarding & Handover
We review your existing tools or apps, gain access to the relevant systems, and establish a baseline understanding of what needs to be maintained.
Monthly Check-In
A regular scheduled call to review performance, discuss any issues, and plan upcoming updates or improvements.
Bug Fixes & Updates
Any bugs or unexpected behaviour are addressed promptly. We keep software dependencies and integrations up to date.
Feature Enhancements
As your business evolves, we add or adjust features within the scope of the retainer — keeping your tools relevant and useful.
Performance Monitoring
We monitor for errors, downtime, and degraded performance, proactively addressing issues before they impact your team.
What You Provide
- Access to the systems or apps being maintained
- Clear communication of bugs or issues as they arise
- Feedback on monthly check-in calls
- Notice of any changes to your workflow that may affect the tools
What You Receive
- Priority bug fixes with fast response times
- Monthly maintenance report and update log
- Regular dependency and integration updates
- Feature enhancements within retainer scope
- Proactive performance monitoring and alerts
- Direct access to your consultant for support queries
Protect your investment
Maintenance retainers are typically paired with a custom app build. Start with an assessment to scope your project.
Start Free Assessment